Tonix Systems Ltd Privacy Policy

Last Updated: 26-March-2025

At Tonix Systems Ltd, we are committed to protecting the privacy and security of our users’ data. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you use our vehicle telematics, 4G speed limiters, GPS trackers, and 4G vehicle cameras (collectively, “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our products or services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name, email, phone number, and address (for account setup and support).
• Vehicle details (make, model, registration number).
• Payment and billing information (processed securely via third-party payment gateways).

B. Device & Vehicle Data

• GPS location data (for tracking and geofencing).
• Speed, mileage, fuel consumption, and engine diagnostics.
• Event data (harsh braking, acceleration, collisions).
• Video and image data (from 4G vehicle cameras, where applicable).

C. Technical & Usage Data

• IP address, device ID, browser type, and operating system.
• Log files, timestamps, and system activity.
• Network and connectivity data (for 4G-enabled devices).

2. How We Use Your Information

We use collected data to:

• Provide and maintain our Services.
• Improve vehicle safety, security, and operational efficiency.
• Process transactions and provide customer support.
• Comply with legal obligations and enforce our policies.
• Protect against fraudulent or unauthorized use of our Services.

3. Data Sharing & Disclosure

We may share data with:

• Authorized users (e.g., fleet managers, vehicle owners).
• Service providers (for hosting, analytics, payment processing).
• Law enforcement or regulatory bodies (if required by law).
• Business partners (for integrated services, with user consent).

We do not sell personal data to third-party advertisers.

4. Data Security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and users must also take precautions (e.g., strong passwords).

5. Data Retention

We retain data:

• As long as necessary for service provision.
• For legal or compliance reasons.
• Until a user requests deletion (where applicable).

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your data.
• Opt out of marketing communications.
• Restrict or object to data processing.
• Request data portability.

To exercise these rights, contact us at support@tonix-iot.com .

7. Third-Party Services

Our Services may integrate with third-party platforms (e.g., mapping services). Their privacy policies govern their data handling.

8. Changes to This Policy

We may update this policy periodically. Users will be notified of significant changes via email or in-app alerts.

9. Contact Us

For questions or concerns about this Privacy Policy, contact:

Tonix Systems Ltd
Location: Munyu road Business Center,6th Floor Rm. G5.
Email: support@tonix-iot.com
Phone: +254728590414